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Title
Text copied to clipboard!Courtesy Clerk
Description
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We are looking for a friendly and dependable Courtesy Clerk to join our retail team. As a Courtesy Clerk, you will play a vital role in creating a positive shopping experience for our customers. Your primary responsibilities will include assisting customers with bagging groceries, retrieving shopping carts, maintaining cleanliness throughout the store, and providing general support to other store departments as needed.
This position is ideal for individuals who enjoy working in a fast-paced environment, have strong interpersonal skills, and are committed to delivering excellent customer service. Courtesy Clerks are often the first and last point of contact for customers, so a positive attitude and professional demeanor are essential.
In this role, you will be expected to maintain a clean and organized store environment, including sweeping floors, cleaning spills, and ensuring that restrooms and common areas are tidy. You will also assist with stocking shelves, rotating products, and checking for expired items. Additionally, you may be asked to help customers carry groceries to their vehicles and answer questions about store products and services.
Successful Courtesy Clerks are team players who are punctual, reliable, and eager to help others. While previous retail or customer service experience is a plus, it is not required. We provide on-the-job training to ensure you are well-prepared to meet the expectations of the role.
This is a great opportunity for individuals looking to gain experience in the retail industry, develop customer service skills, and grow within a company that values hard work and dedication. If you are enthusiastic, detail-oriented, and enjoy helping people, we encourage you to apply for this position.
Responsibilities
Text copied to clipboard!- Bag groceries and assist customers at checkout
- Retrieve shopping carts from parking areas
- Maintain cleanliness of store aisles, restrooms, and common areas
- Assist with stocking shelves and rotating products
- Help customers carry groceries to their vehicles
- Provide friendly and helpful customer service
- Report spills or hazards to management promptly
- Support other departments as needed
- Answer customer questions about store products and services
- Follow all store safety and sanitation procedures
Requirements
Text copied to clipboard!- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Willingness to work flexible hours, including evenings and weekends
- Positive attitude and professional appearance
- Ability to lift up to 25 pounds
- Basic math skills
- Reliable transportation to and from work
- Team-oriented mindset
- Customer-focused approach
Potential interview questions
Text copied to clipboard!- Do you have any previous experience in retail or customer service?
- Are you available to work evenings, weekends, and holidays?
- Can you lift up to 25 pounds and stand for long periods?
- How would you handle a difficult customer?
- What does good customer service mean to you?
- Are you comfortable working in a fast-paced environment?
- Do you have reliable transportation?
- Are you willing to assist in other departments as needed?
- How do you prioritize tasks during busy times?
- Why are you interested in this position?
